RETURNS OF GOODS POLICY
· Any claim for incorrect shipment, faulty or damaged goods on delivery must be
made within three (3) working days of receipt of goods. Kindly e-mail us at
wecare@medicalshop.com.ph. Upon approval, we will send you return instructions
via e-mail.
· A Return Authority Number (R.A.N.) form will be sent to you once the return is
authorized. The form is to be attached with goods together with a copy of our
delivery invoice and any other relevant correspondence.
· The product must be in its original delivery condition and sent to us prepaid and
insured for the full purchase price. Shipping and handling charges are nonrefundable.
The Medical Shop, Inc. may charge administrative, handling and
bank cable charges depending on the circumstances.
· Goods will be accepted for credit or replacement at the sole discretion of the
management of The Medical Shop, Inc.
COLLECTION OF GOODS
· The Medical Shop, Inc. will arrange for goods to be collected unless, otherwise
agreed in writing.
· If the goods have been returned without any written authorization by The Medical
Shop, Inc., the company will not be responsible for freight charges (for any
reason).
· The Medical Shop, Inc. deserves the right not to accept products that are
returned in a condition that does not permit re-stocking and/or re-sale. Such
products will not receive credit and will be returned to you at your expense or
donated in your name to charity.
· The Medical Shop, Inc. is a retailer and does not manufacture any of the
products sold on this site. Thus, any liability of The Medical Shop, Inc. arising
from the sale of any product from its site shall be limited to the price of the
product ordered.
SHIPPING
· We currently deliver only within the Philippines.
· All orders made before 3:00 PM Manila time Mondays to Fridays will be
processed the same day. Items ordered after the cut-off time will be processed
the next working day. Processing and delivery of all items received on Sundays
and holidays will be attended to the next working day. Merchandise destined for
Metro Manila will be delivered within 48 hours while major Philippine cities in the
provinces will be delivered within five to fifteen working days depending on the
location.
PRIVACY
· All required personal information and passwords you submit while creating an
account are protected using 128-bit SSL (Secure Socket Layer) encryption and
are kept in a secure database within our servers.
· We store your domain name and e-mail address (where possible), aggregate
information on what pages you access or visit, and other information you
volunteer, such as survey information and/or site registrations. Other information
is used to improve the site's product and service offerings to make shopping
more convenient and enjoyable for you. These are kept STRICTLY
CONFIDENTIAL. We do not share the information we collect from you with other
organizations for commercial purposes.
· You will only receive telephone contact from us with information regarding orders
you have placed on-line.
· Upon request, we may provide you with access to unique identifier information
(e.g., customer number or password), transaction information (e.g., dates on
which customers made purchases, amounts and types of purchases) that we
maintain about you. You may also correct your contact information and unique
identifiers.
· You can access this information by clicking on this link: www.TheMedicalShop.com.ph
· From time to time, we may use customer information for unanticipated purposes
not previously disclosed in our privacy notice. If we have any changes in our
information and privacy policies we will post them on our website and give you
the option to opt out of these changes. If you are concerned about how your
information is used, you should check back at our Web site periodically.
· If you feel that we are not following our stated information policy, please feel free
to bring this to our immediate attention.
SECURITY
· Shopping at The Medical Shop is safe and secure!
· Security is our number one priority for our on-line customers. That is why we
have gone to great lengths to ensure that your credit card information are safe
when you transact at The Medical Shop. Our security services are provided by
AsiaPay, the leading online payment provider.
· When you send your credit card information, AsiaPay encrypts this information
before it is transmitted to our merchant bank's online credit card approval system.
This information goes directly to our merchant bank, BDO – Banco De Oro, after
Verisign decrypts it. We do not store any credit card information. For your added
security, our merchant bank will request you to enter the last three digits of the
CVN (Card Verification Number) found at the back of your credit card.
TERMS AND CONDITIONS
· The Medical Shop and its affiliates provide their services to you subject to the
following terms, conditions and provisions ("Terms and Conditions"). By
accessing, viewing, or using this site, you indicate that you understand and
intend these Terms and Conditions to be the legal equivalent of a signed, written
contract, and you accept and agree to be bound by these Terms and Conditions.
The Medical Shop reserves the right to change these Terms and Conditions at
any time for any reason. Continued use of this site following any modifications
will be deemed to constitute acceptance of any such modifications.
· Copyrights. Unless otherwise indicated, all content on this site, including text,
graphics, images and logos, is the property of The Medical Shop or its content
suppliers and is protected by Philippine and international copyright laws and
regulations. The Medical Shop owns a copyright on this site as a collective work
or compilation, and in the selection, coordination, enhancement and arrangement
of the site's content. Reproduction, modification, distribution, transmission,
republication, display of the content on this site is strictly prohibited.
· Trademarks. The Medical Shop and other names, graphics, logos and icons
identifying The Medical Shop or its products or services are the registered
trademarks of The Medical Shop, Inc. These trademarks may not be used in
connection with any product or service that is not The Medical Shop's, or in any
manner that is likely to cause confusion among customers, or in any manner
discredits The Medical Shop. All other trademarks not owned by The Medical
Shop that appear on this site are the property of their respective owners.
· License. These Terms and Conditions provide you with a personal, revocable,
nonexclusive, nontransferable license to use this site provided you are in
compliance with these Terms and Conditions. You may use this site only for your
personal, noncommercial use. You may download a single copy of the materials
from this site only for personal, noncommercial home use, as long as you agree
not to remove any copyright, trademark, or other proprietary notices from the
materials downloaded. Except as expressly provided herein, you may not modify,
copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell,
mirror, frame, deep link, or otherwise use any information or material obtained
from or through this site without the prior written permission of the material's
owner/s. As a condition of your use of this site, you warrant to The Medical Shop
that you will not use this site for any purpose that is unlawful, unauthorized, or
inconsistent with these Terms and Conditions, and you agree that this license to
use The Medical Shop web site will terminate immediately upon your violation of
this warranty. The Medical Shop reserves the right to terminate your access to
this site and its content at any time, with or without notice at its discretion.
· Risk of Loss. All items purchased from The Medical Shop are made pursuant to a
shipment contract; the risk of loss and title for such items pass to you upon our
delivery of the items to the courier.
· Linked Sites. This site contains links to sites owned and maintained by persons
or entities other than The Medical Shop. The Medical Shop does not regularly
review materials posted, or products or services offered, on the web sites to
which this site is linked. The Medical Shop does not necessarily endorse all of
the materials, products, and services available on such linked sites, and The
Medical Shop expressly disclaims responsibility for the contents of any linked
site, the accuracy of any information contained in a linked site, and the quality of
the products and services offered at any linked site. Any decision to view the
contents of any linked site is solely yours and is made at your own risk.
· Submissions. The Medical Shop welcomes your comments about your
experiences shopping with us and your suggestions about how to improve this
site. Any comments, ideas, suggestions, information, or any other content you
contribute to The Medical Shop or this site (including the name you submit with
any content) will be deemed to include a royalty-free, perpetual, irrevocable,
nonexclusive right and license for The Medical Shop to adopt, publish,
reproduce, disseminate, transmit, distribute, copy, use, create derivative works
from, display worldwide, or act on such content-- without additional approval or
consideration-in any form, media, or technology now known or later developed
for the full term of any rights that may exist in such content, and you waive any
claim to the contrary. You represent and warrant that you own or otherwise
control all of the rights to the content that you contribute to this site and that use
of your content by The Medical Shop will not infringe upon or violate the rights of
any third party.
· Indemnity. You agree to indemnify, defend, and hold harmless The Medical
Shop, its affiliates, and all of their employees, agents, officers, directors,
proprietors, partners, representatives, shareholders, attorneys, accountants,
predecessors, successors, and assigns from and against any and all claims,
proceedings, damages, injuries, liabilities, losses, costs, and expenses (including
reasonable attorneys' fees and litigation expenses) relating to or arising from
your use of this site or any breach by you of these Terms and Conditions.
· Applicable Laws. This site is created and controlled by The Medical Shop in the
Republic of the Philippines. The laws of the Philippines will govern these Terms
and Conditions (without giving any effect to the principles of conflicts of laws) as
such laws are applied to agreements entered and to be performed entirely within
the Philippines by its residents. Any action to enforce these Terms and
Conditions will be brought in the Philippine courts presiding in the National
Capital Region, and all parties expressly agree to be subject to the jurisdiction of
such courts. This site is controlled and operated by The Medical Shop from its
offices within the Philippines. The Medical Shop makes no representation that
materials in this site are appropriate or available for use in other locations, and
access to them from territories where any of the contents of this site are illegal is
prohibited. The Medical Shop makes no representation that the products and
services available for sale or use on this site are appropriate or available for use
in other locations, and use or purchase of such products or services from
territories where such purchase or use is illegal is prohibited. If you choose to
access or make purchases from this site from other locations, you do so on your
own volition and are responsible for compliance with any applicable local laws.
· Disclaimers. While The Medical Shop endeavors to provide the most accurate,
up-to-date materials available, the information, materials, products, and services
available on this site may include inaccuracies, typographical errors, or outdated
information. The Medical Shop may make modifications or changes to the site or
the information, materials products and services described in this site at any
time, for any reason. The Medical Shop is not responsible for and need not honor
typographical or pricing errors on the site.
· The Medical Shop reserves the right to refuse or cancel orders at any time,
including but not limited to parties with insufficient or invalid billing and shipping
information, orders that contain incorrect prices or product descriptions, orders in
which The Medical Shop believes the customer has violated applicable laws, and
orders that The Medical Shop believes are harmful to The Medical Shop or its
affiliates. Parties with denied orders will be notified of the reason for refusal. The
Medical Shop reserves the right to limit the number of items purchased or orders
placed through the site.
· You assume the sole risk of making use or relying on the information, materials,
products, and services available on this site. The Medical Shop makes no
representations about the suitability, completeness, timeliness, reliability, legality
in your jurisdiction, or accuracy of the information, materials, products, and
services described or contained in this site for any purpose. Save as set forth in
The Medical Shop warranty policy statement applicable to products sold on The
Medical Shop website, all information, materials, products, and services are
provided "as is" without warranty of any kind, including all implied warranties and
conditions of merchantability, fitness for a particular purpose, title, and non
infringement.
· In no event shall The Medical Shop be liable for any indirect, punitive,
consequential, incidental, or special damages arising out of or connected with the
use of this site or with the delay or inability to use this site, for any information,
materials, products, and services obtained through this site, or otherwise arising
out of the use of this site, whether such damages are based in contract, tort,
strict liability, or otherwise, even if The Medical Shop has been advised of the
possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of liability for incidental or consequential damages, so the above
limitations may not apply to you. Notwithstanding the foregoing, your sole remedy
for any liability related to the use of this site shall be limited to the amount you
paid in connection with the subject matter in dispute.
· Entire Agreement. These Terms and Conditions, together with The Medical
Shop's shipping policy, privacy policy, returns policy, warranty policy, security
policy, contest rules, gift certificate rules, and other rules and policies posted on
the site, which are hereby incorporated as if set forth fully in these Terms and
Conditions, constitute the entire agreement between you and The Medical Shop
with respect to your use of and material available through the site, and they
supersede all prior or contemporaneous communications and proposals between
you and The Medical Shop with respect to this site. Any rights not expressly
granted in these Terms and Conditions are reserved.
· General. In the event that any provision contained in these Terms and Conditions
is held by a court of competent jurisdiction to be contrary to any law, the
remaining provisions of these Terms and Conditions will remain in full force and
effect. No joint venture, partnership, employment, or agency relationship exists
between you and The Medical Shop as a result of these Terms and Conditions or
your use of this site. The waiver by The Medical Shop of one breach or default
under these Terms and Conditions shall not constitute the waiver of any
subsequent or other breach or default.