Welcome to The Medical Shop Online Store Philippines. Your one-stop-shop for health care supplies and equipment

 
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RETURNS OF GOODS POLICY
  • Any claim for incorrect shipment, faulty or damaged goods on delivery must be made within three (3) working days of receipt of goods. Kindly e-mail us at wecare@medicalshop.com.ph. Upon approval, we will send you return instructions via e-mail.
  • A Return Authority Number (R.A.N.) form will be sent to you once the return is authorized. The form is to be attached with goods together with a copy of our delivery invoice and any other relevant correspondence.
  • The product must be in its original delivery condition and sent to us prepaid and insured for the full purchase price. Shipping and handling charges are non-refundable. The Medical Shop, Inc. may charge administrative, handling and bank cable charges depending on the circumstances.
  • Goods will be accepted for credit or replacement at the sole discretion of the management of The Medical Shop, Inc.

COLLECTION OF GOODS

  • The Medical Shop, Inc. will arrange for goods to be collected unless, otherwise agreed in writing.
  • If the goods have been returned without any written authorization by The Medical Shop, Inc., the company will not be responsible for freight charges (for any reason).
  • The Medical Shop, Inc. deserves the right not to accept products that are returned in a condition that does not permit re-stocking and/or re-sale. Such products will not receive credit and will be returned to you at your expense or donated in your name to charity.
  • The Medical Shop, Inc. is a retailer and does not manufacture any of the products sold on this site. Thus, any liability of The Medical Shop, Inc. arising from the sale of any product from its site shall be limited to the price of the product ordered.

 

SHIPPING

  • All orders made before 3:00 PM Manila time Mondays to Fridays will be processed the same day. Items ordered after the cut-off time will be processed the next working day. Processing and delivery of all items received on Sundays and holidays will be attended to the next working day. Merchandise destined for major Philippine cities will be delivered within five (5) working days.

PRIVACY

  • All required personal information and passwords you submit while creating an account are protected using Equipay encryption and are kept in a secure database within our servers.
  • We store your domain name and e-mail address (where possible), aggregate information on what pages you access or visit, and other information you volunteer, such as survey information and/or site registrations. Other information is used to improve the site's product and service offerings to make shopping more convenient and enjoyable for you. These are kept STRICTLY CONFIDENTIAL. We do not share the information we collect from you with other organizations for commercial purposes.
  • You will only receive telephone contact from us with information regarding orders you have placed on-line.
  • Upon request, we may provide you with access to unique identifier information (e.g., customer number or password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about you. You may also correct your contact information and unique identifiers.
  • You can access this information by clicking on this link: www.TheMedicalShop/account.asp.
  • From time to time, we may use customer information for unanticipated purposes not previously disclosed in our privacy notice. If we have any changes in our information and privacy policies we will post them on our website and give you the option to opt out of these changes. If you are concerned about how your information is used, you should check back at our Web site periodically.
  • If you feel that we are not following our stated information policy, please feel free to bring this to our immediate attention.

SECURITY

  • Shopping at The Medical Shop is safe and secure!
  • Security is our number one priority for our on-line customers. That is why we have gone to great lengths to ensure that your personal and credit card information are safe when you transact at The Medical Shop. Our merchant is provided by Equipay.
  • When you send your credit card information, Equipay encrypts this information before it is transmitted to our merchant bank's online credit card approval system. This information goes directly to Euqipay. We do not store any credit card information. For your added security, our merchant bank will request you to enter the last three digits of the cvc number found at the back of your credit card.

TERMS AND CONDITIONS

  • The Medical Shop and its affiliates provide their services to you subject to the following terms, conditions and provisions ("Terms and Conditions"). By accessing, viewing, or using this site, you indicate that you understand and intend these Terms and Conditions to be the legal equivalent of a signed, written contract, and you accept and agree to be bound by these Terms and Conditions. The Medical Shop reserves the right to change these Terms and Conditions at any time for any reason. Continued use of this site following any modifications will be deemed to constitute acceptance of any such modifications.
  • Copyrights. Unless otherwise indicated, all content on this site, including text, graphics, images and logos, is the property of The Medical Shop or its content suppliers and is protected by Philippine and international copyright laws and regulations. The Medical Shop owns a copyright on this site as a collective work or compilation, and in the selection, coordination, enhancement and arrangement of the site's content. Reproduction, modification, distribution, transmission, republication, display of the content on this site is strictly prohibited.
  • Trademarks. The Medical Shop and other names, graphics, logos and icons identifying The Medical Shop or its products or services are the registered trademarks of The Medical Shop, Inc. These trademarks may not be used in connection with any product or service that is not The Medical Shop's, or in any manner that is likely to cause confusion among customers, or in any manner discredits The Medical Shop. All other trademarks not owned by The Medical Shop that appear on this site are the property of their respective owners.
  • License. These Terms and Conditions provide you with a personal, revocable, nonexclusive, nontransferable license to use this site provided you are in compliance with these Terms and Conditions. You may use this site only for your personal, noncommercial use. You may download a single copy of the materials from this site only for personal, noncommercial home use, as long as you agree not to remove any copyright, trademark, or other proprietary notices from the materials downloaded. Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this site without the prior written permission of the material's owner/s. As a condition of your use of this site, you warrant to The Medical Shop that you will not use this site for any purpose that is unlawful, unauthorized, or inconsistent with these Terms and Conditions, and you agree that this license to use The Medical Shop web site will terminate immediately upon your violation of this warranty. The Medical Shop reserves the right to terminate your access to this site and its content at any time, with or without notice at its discretion.
  • Risk of Loss. All items purchased from The Medical Shop are made pursuant to a shipment contract; the risk of loss and title for such items pass to you upon our delivery of the items to the courier.
  • Linked Sites. This site contains links to sites owned and maintained by persons or entities other than The Medical Shop. The Medical Shop does not regularly review materials posted, or products or services offered, on the web sites to which this site is linked. The Medical Shop does not necessarily endorse all of the materials, products, and services available on such linked sites, and The Medical Shop expressly disclaims responsibility for the contents of any linked site, the accuracy of any information contained in a linked site, and the quality of the products and services offered at any linked site. Any decision to view the contents of any linked site is solely yours and is made at your own risk.
  • Submissions. The Medical Shop welcomes your comments about your experiences shopping with us and your suggestions about how to improve this site. Any comments, ideas, suggestions, information, or any other content you contribute to The Medical Shop or this site (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for The Medical Shop to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content-- without additional approval or consideration-in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by The Medical Shop will not infringe upon or violate the rights of any third party.
  • Indemnity. You agree to indemnify, defend, and hold harmless The Medical Shop, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising from your use of this site or any breach by you of these Terms and Conditions.
  • Applicable Laws. This site is created and controlled by The Medical Shop in the Republic of the Philippines. The laws of the Philippines will govern these Terms and Conditions (without giving any effect to the principles of conflicts of laws) as such laws are applied to agreements entered and to be performed entirely within the Philippines by its residents. Any action to enforce these Terms and Conditions will be brought in the Philippine courts presiding in the National Capital Region, and all parties expressly agree to be subject to the jurisdiction of such courts. This site is controlled and operated by The Medical Shop from its offices within the Philippines. The Medical Shop makes no representation that materials in this site are appropriate or available for use in other locations, and access to them from territories where any of the contents of this site are illegal is prohibited. The Medical Shop makes no representation that the products and services available for sale or use on this site are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from this site from other locations, you do so on your own volition and are responsible for compliance with any applicable local laws.
  • Disclaimers. While The Medical Shop endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. The Medical Shop may make modifications or changes to the site or the information, materials products and services described in this site at any time, for any reason. The Medical Shop is not responsible for and need not honor typographical or pricing errors on the site.
  • The Medical Shop reserves the right to refuse or cancel orders at any time, including but not limited to parties with insufficient or invalid billing and shipping information, orders that contain incorrect prices or product descriptions, orders in which The Medical Shop believes the customer has violated applicable laws, and orders that The Medical Shop believes are harmful to The Medical Shop or its affiliates. Parties with denied orders will be notified of the reason for refusal. The Medical Shop reserves the right to limit the number of items purchased or orders placed through the site.
  • You assume the sole risk of making use or relying on the information, materials, products, and services available on this site. The Medical Shop makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this site for any purpose. Save as set forth in The Medical Shop warranty policy statement applicable to products sold on The Medical Shop website, all information, materials, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non infringement.
  • In no event shall The Medical Shop be liable for any indirect, punitive, consequential, incidental, or special damages arising out of or connected with the use of this site or with the delay or inability to use this site, for any information, materials, products, and services obtained through this site, or otherwise arising out of the use of this site, whether such damages are based in contract, tort, strict liability, or otherwise, even if The Medical Shop has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you. Notwithstanding the foregoing, your sole remedy for any liability related to the use of this site shall be limited to the amount you paid in connection with the subject matter in dispute.
  • Entire Agreement. These Terms and Conditions, together with The Medical Shop's shipping policy, privacy policy, returns policy, warranty policy, security policy, contest rules, gift certificate rules, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and The Medical Shop with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and The Medical Shop with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.
  • General. In the event that any provision contained in these Terms and Conditions is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions of these Terms and Conditions will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and The Medical Shop as a result of these Terms and Conditions or your use of this site. The waiver by The Medical Shop of one breach or default under these Terms and Conditions shall not constitute the waiver of any subsequent or other breach or default.
 
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